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	<title>Managing Uncertainty - Intercultural Readiness Check</title>
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	<description>Be ready with the IRC</description>
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	<title>Managing Uncertainty - Intercultural Readiness Check</title>
	<link>https://interculturalreadiness.com/category/managing-uncertainty/</link>
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		<title>Exploring Groups in Our Lives</title>
		<link>https://interculturalreadiness.com/exploring-groups-in-our-lives/</link>
		
		<dc:creator><![CDATA[Ursula Brinkmann]]></dc:creator>
		<pubDate>Fri, 19 Sep 2025 01:58:33 +0000</pubDate>
				<category><![CDATA[Intercultural Communication]]></category>
		<category><![CDATA[Intercultural Sensitivity]]></category>
		<category><![CDATA[Managing Uncertainty]]></category>
		<guid isPermaLink="false">https://interculturalreadiness.com/?p=2404</guid>

					<description><![CDATA[This interactive activity reveals how our desire to belong to a group shapes the way we communicate, form biases, and create stereotypes.]]></description>
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					<h1 class="entry-title">Exploring Groups in Our Lives</h1>
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				<div class="et_pb_text_inner"><h2>Exploring &#8220;Groups in Our Lives&#8221;</h2>
<p>Why do we feel closer to some people and keep others at a distance? The Groups in Our Lives exercise (© Intercultural Business Improvement) helps answer that question in just 30 minutes.</p>
<p>Grounded in social identity research, this interactive activity reveals how our desire to belong to a group shapes the way we communicate, form biases, and create stereotypes. Working in pairs, participants experience firsthand how “in-groups” and “out-groups” form – and how focusing on similarities allows them to build trust without excluding others.</p>
<p>The exercise addresses the roots of stereotypes and offers practical tools to navigate cultural differences with greater sensitivity, clearer communication, and confidence in uncertain situations.</p>
<p>Ideal for both small and large groups, it can help trainers introduce and train key intercultural competences and invite them to rethink how we connect with the people around us.</p>
<p><strong>Trainers Guide</strong></p>
<p>Instruction for team leader of 30minute The Groups in Our Lives exercise (© Intercultural Business Improvement).</p>
<p><a href="https://interculturalreadiness.com/wp-content/uploads/2025/09/Introduction-to-the-exercise-Groups-in-Our-Lives.pdf" target="_blank" rel="noopener">Download .pdf</a></p>
<p><strong>Exercise Handout</strong></p>
<p>Printed handout for each participant pair.</p>
<p><a href="https://interculturalreadiness.com/wp-content/uploads/2025/09/Groups-in-our-Lives-exercise.pdf" target="_blank" rel="noopener">Download .pdf</a></div>
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				<div class="et_pb_text_inner"><h3><span style="color: #ffffff;">About the author:</span></h3>
<p>Psychologist Ursula Brinkmann has over 15 years of experience in the intercultural management field. She conducted her doctoral research on First Language Acquisition at the Max Planck Institute for Psycholinguistics and worked as intercultural management consultant with the internationally renowned Professor Fons Trompenaars at the Center for International Business Studies.</p></div>
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		<title>The Ambiguity of Things</title>
		<link>https://interculturalreadiness.com/the-ambiguity-of-things/</link>
		
		<dc:creator><![CDATA[Ursula Brinkmann]]></dc:creator>
		<pubDate>Sat, 01 Apr 2017 05:35:45 +0000</pubDate>
				<category><![CDATA[Managing Uncertainty]]></category>
		<guid isPermaLink="false">https://interculturalreadiness.com/?p=215</guid>

					<description><![CDATA[Managing Uncertainty is a crucial intercultural competence. Just when you think that you’ve got it, the next intangible issue arises.]]></description>
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				<div class="et_pb_text_inner"><h2>About not-knowing, never understanding why and letting go</h2>
<h3>Article in ‘Reflections on Intercultural Craftsmanship&#8217; (2017) &#8211; Yvonne van der Pol</h3>
<p>I remember well that as Master students in Cultural Anthropology, we devoured <strong>Nigel Barley’s</strong> book <em><strong>The Innocent Anthropologist: Notes from a Mud Hut*</strong></em> right before doing our own fieldwork.</p>
<p>As a young anthropologist Barley traveled in 1981 to Cameroon to conduct a field study on the until then relatively unknown Dowayo peoples. <strong>In the pre-internet era, with hardly any telecommunication, bad roads and poor conditions, he was active all day long but as he described himself, hardly seemed to conduct any research.</strong> I recently reread the at times hilarious book, and it was a joy of recognition.</p>
<p>In this article I want to highlight a couple of striking passages: <em>“I estimated that I perhaps spent one </em>per cent<em> of my time doing what I had actually gone for. The rest of the time was spent on logistics, being ill, being sociable, arranging things, getting </em>form<em> place to place, and above all, waiting.”</em> Moving along with what arises, being flexible and open-minded – in those areas he was being put to the test.</p>
<h4>Getting a grip on the self-evident.</h4>
<p>Barley’s observations on his communication with the locals are interesting – on how prejudice and taking things for granted about deep cultural layers can stand in your way. <em>“There were always numerous problems with Dowayo ‘explanations’. Firstly they missed out the essential piece of information that made things incomprehensible”.</em> During a ceremony he receives explanations, but: <em>“No one told me that this village was where the Master of the Earth, the man who controlled the fertility of all plants, </em>lived,<em> and that </em>consequently<em> various parts of the ceremony would be different elsewhere”.</em> He concludes: <em>“This is fair enough: some things are too obvious to mention. If we were explaining to a Dowayo how to drive a car, we should tell him all sorts of things about gears and road signs before mentioning that one tried not to hit other cars.”</em></p>
<h4>Watching through one’s own lens</h4>
<p>Hypothetical questions continually caused Barley problems because people took them personally. <em>“I was never sure whether my difficulties with them were purely linguistic or whether much more was involved. ‘If you had a sister’, I would start, ‘and she married a man, what would you call …’ ‘I haven’t got a sister’. ‘No, but if you had a sister’. ‘But I haven’t got a sister, I have four brothers’. After a number of frustrated attempts at this, my interpreter intervened. ‘No, no patron. Like this. A man has a sister. Another man takes her. She is his wife. The man calls her husband, how’? He would get an answer. I adopted his style and had no more trouble… until we got to the term </em>duuse<em>…”</em> And there it started all over. One thing clear, the next ambiguous. Layer by layer he peeled the local culture, but he had to admit that he never fully got it. <strong>One’s own cultural programming is so strong; that software you can never switch off</strong>: <em>“I, like they, see what I expect to see.”</em></p>
<h4>How to get your mind around the incomprehensible</h4>
<p><strong>It is not unusual for miscommunication to lead to confusion, shame, disagreement and even conflict.</strong> The Englishman Barley wanted to enrich his diet with vitamins and found someone to try out sowing vegetables. The gardener worked hard, and showed off by creating terraces, fertilizing and sowing all vegetable seeds at once. The onions and carrots were eaten by cattle or bugs, but the lettuce grew abundantly: it was a green lot with thousands of plants.</p>
<p>The proud gardener wanted to be rewarded accordingly. The amount of money asked for was excessive in Barley’s eyes – Barley had found it ridiculous that the gardener sowed all seeds at once. Tensions were running high and the matter came to the local court. <em>“The case was rehearsed at length under the central tree. We repeated ourselves to the point of exhaustion. </em>Finally<em> the chief intervened: I should offer to pay 10.000 francs. Having learned the lesson that one should never agree too swiftly to anything I hummed and </em>haa’d<em> and finally agreed, saying that I </em>not wish<em> the gardener to be sad. The gardener reluctantly accepted, saying that he did not wish me to be sad, but said he would give me back half the money to show his pleasure at my generosity. So he ended up with the sum I had offered in the first place! Honour was satisfied all </em>round<em>, everyone seemed happy, but I was never quite sure I had understood what had been happening and no one seemed to be able to explain it to me”.</em></p>
<h4>Letting go</h4>
<p><strong>It is with good reason that ‘Managing Uncertainty’ is a crucial intercultural competence</strong>. You don’t understand something, and just when you think that you’ve got it, the next intangible issue arises. Even when you live and work somewhere for years, some things will never be revealed. <strong>Tacit local knowledge, ambiguity, the not-knowing and the insecurity are all matters to deal with</strong>.</p>
<p><em>*Nigel Barley (1983) The innocent anthropologist, notes from a mud hut.</em></p></div>
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				<div class="et_pb_text_inner"><h3><span style="color: #ffffff;">About the author:</span></h3>
<p><strong>Yvonne van der Pol</strong> is a development sociologist and interculturalist. She advises on intercultural policy making, develops blended learning programmes about intercultural effectiveness, and trains and coaches professionals on developing their intercultural craftsmanship. In all of these activities, her leitmotiv has always been: to enhance a better understanding between people.</p>
<p><span style="color: #ffffff;"><em>‘<a href="https://www.luzazultrainingen.nl/en/book/" target="_blank" rel="noopener noreferrer">&#8216;Reflections on Intercultural Craftsmanship’</a></em>,</span> by Yvonne van der Pol has been published in November 2017 and translated by Lorna Verling-Morrison. ISBN: 9789402168419.</p></div>
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		<title>IRC still young but a classic</title>
		<link>https://interculturalreadiness.com/irc-still-young-but-a-classic/</link>
		
		<dc:creator><![CDATA[Ursula Brinkmann]]></dc:creator>
		<pubDate>Wed, 01 Feb 2017 04:56:21 +0000</pubDate>
				<category><![CDATA[Building Commitment]]></category>
		<category><![CDATA[Intercultural Communication]]></category>
		<category><![CDATA[Intercultural Sensitivity]]></category>
		<category><![CDATA[Managing Uncertainty]]></category>
		<guid isPermaLink="false">https://interculturalreadiness.com/?p=196</guid>

					<description><![CDATA[The IRC was rated as best in class right from the start  and we never stopped improving it.]]></description>
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				<div class="et_pb_text_inner"><h2>Why invest into the Intercultural Readiness Check?</h2>
<ul>
<li><strong>Do you work across cultural and national boundaries?</strong> With the IRC, you can assess and develop your intercultural skill set, and get ready for your tough and challenging global work/life.</li>
<li><strong>Do you work as an intercultural practitioner?</strong> With the IRC, you can support your clients to become more effective across cultures by assessing and developing their intercultural competencies.</li>
</ul>
<p>Delighted to see the <strong>IRC rated as best in class right from the start</strong> (Wiersinga, ITIM, 2001), we never stopped improving it.</p>
<p>We’ve called in the help of tough statistical wizards to analyze the IRC database and monitor the quality that we promise our clients. The IRC of today is based on a massive analysis of data from 13,000 respondents, with sophisticated checks and double checks.</p>
<p>We’ve contacted cool designers who gave the IRC that special look and feel that makes learning fun, and who make all our learning materials rival the good looks of the IRC profiles.</p>
<p>We’ve invested into an <strong>online dashboard that makes it easy for you to access the tool, generate feedback and monitor your client groups.</strong> Your data is in good hands: Contact us for our data protection measures in line with Germany’s requirements for Technical and Operational Measures (TOMs).</p>
<p>We’ve brought together teams of trained translators, native speakers and intercultural and HR professionals for high quality<strong> translations into eight languages</strong>: English, Dutch, German, French, Spanish, Brazilian Portuguese, Chinese, and Japanese.</p>
<p><strong>As a result, more than 50,000 respondents from all over the world have used the IRC to discover their intercultural competencies and develop them to be more effective in their jobs.</strong> Their answers make the IRC database one of the richest sources of information on intercultural competences world-wide.</p>
<p>In 2014, we published our insights, ideas, and concepts in <em>Intercultural Readiness: Four </em>competences<em> for working across cultures</em> (London: Palgrave Macmillan). If you are still in doubt, <a href="https://www.amazon.com/Intercultural-Readiness-Competences-Working-Cultures/dp/1137346973/" target="_blank" rel="noopener noreferrer">buy the book and get hooked</a>.</p>
<p>To serve a global client base, we need a global network. In recognition of her contributions to the field and the global network of intercultural professionals Dr.<strong> Ursula Brinkmann was awarded the Margaret D Pusch Founder Award by SIETAR USA in 2016</strong>.</p>
<p>From Sydney to Singapore, from Portland to Perth, from Tokyo to Tilburg, <strong>more than 500 IRC certified professionals use the IRC</strong> to support their clients. We encourage them to network, cooperate and form mixed teams that can serve a global client base.</p>
<p>Just like you, we can only stay happy if we stay curious. We continue to dig deeper, to support research with the IRC database, and to learn from the conversations we have with our clients and colleagues.</p>
<p>Join us in our learning endeavor.</p>
<p>You can <a href="https://interculturalreadiness.com/contact/">subscribe to our newsletter today.</a></p></div>
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				<div class="et_pb_text_inner"><h3><span style="color: #ffffff;">About the author:</span></h3>
<p>Psychologist Ursula Brinkmann has over 15 years of experience in the intercultural management field. She conducted her doctoral research on First Language Acquisition at the Max Planck Institute for Psycholinguistics and worked as intercultural management consultant with the internationally renowned Professor Fons Trompenaars at the Center for International Business Studies.</p></div>
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